Terms and conditions for the Booked Out Therapy Academy
Last updated November 2024.
We are Therapy Business Hub Ltd, a company registered in Scotland under company number SC812581 with its registered office at 82 Drumsmittal Road, North Kessock, Inverness, Inverness-Shire, Scotland, IV1 3JU (“we”, “us” or “our”). These terms apply to your purchase of the "Booked Out Therapist Academy” (“Course”).
It’s important that you read these terms carefully, because once you buy the Course, you’re considered to have accepted these terms and have agreed to be bound by them, and a legal contract is created between you and me.
If you’re unsure of anything, please don’t hesitate to contact us before you buy the Course.
About the Course
The Course is designed for therapists who want to build and enhance their online presence through social media, particularly Instagram. By focusing on practical strategies and step-by-step guidance, the course empowers therapists to attract new clients, engage their audience, and market their services effectively in the digital space. Whether you’re new to social media or looking to refine your marketing efforts, the Course will equip you with the tools and knowledge you need to thrive online.
So, how does the Course work?
The fees for the Course are as stated on our website and are collected by Stripe. The fees are payable in full and upfront. By paying the fees, you will be bound by Stripes terms and conditions and privacy statements, and so you should read these before making payment.
The Course lasts for 8 weeks and combines passive learning with active coaching and community support. Each week, you’ll gain access to structured materials through our Teachery platform, which you can work through at your own pace. These materials cover key marketing strategies tailored for therapists.
Once a week, we hold a live video group coaching call, where you can receive feedback and discuss your progress. Don’t worry if you can’t make it live—these sessions are recorded and made available for you to watch later.
You’ll also have access to our dedicated Slack channel, The Hot Drink Hub, where you can connect with fellow participants, seek guidance, and share experiences in a supportive, boundary-conscious environment.
In addition, you'll be asked to submit specific content for feedback via Google Drive, allowing for more personalised advice and development throughout the Course.
Black Friday launch
We’re excited to offer the Course on a Black Friday deal. This beta launch is our chance to test and refine all the material with a select group of participants.
Please note that you will get access to the course curriculum immediately but will not get access to coaching, the hot drink hub and feedback until 16th January 2025.
Privacy of accounts
Your account and access to the Course and The Hot Drink Hub is personal to you, and so you must not share your login details with any other person. If we discover that you have failed to maintain the privacy of your account and access to the Course or The Hot Drink Hub or there has been unauthorised access, we reserve the right to suspend or terminate your access to the Course without any liability or refund.
Refund policy
The Course provides you with information, guidance, instruction and tools about establishing or growing an online therapy business. The Course is therefore considered a business-to-business service, delivered to you as a business customer operating by way of trade, business or profession. This means that you are not a consumer, even if you are yet to establish your business, and so the usual consumer rights (including without limitation a 14-day cooling off period) do not apply to you.
Once you have purchased the Course, there is no entitlement to change your mind and receive a refund for any sums paid.
Money-back guarantee
We are confident in the success of our Course, so much so that we offer a money-back guarantee. If you follow the outlined steps and meet the following requirements but don’t secure at least two new Instagram clients each month, we will refund your Course fees. The requirements are:
Posting on Instagram at least once per day.
Completing all Course materials.
Submitting your niche proposal and messaging for our review.
Watching the recorded coaching calls if you are unable to attend live.
Please note, the money-back guarantee is entirely at our discretion and is offered only when all of the above conditions are met.
Disclaimers
While the Course will provide you with valuable guidance, resources, and tools to enhance your social media marketing as a therapist, it’s important to remember that your progress and outcomes ultimately depend on your commitment and active participation. The strategies and techniques we share require consistent implementation, and the responsibility for success rests with you.
The Course is designed to help therapists attract clients via social media, but individual results may vary.
Please note, the Course is not intended to provide therapeutic advice, nor does it guarantee compliance with professional standards such as those set by BABCP or other governing bodies. The content is tailored to UK regulations, and participants from other jurisdictions, including the United States, should be aware of differences in standards, such as restrictions around soliciting client testimonials.
Additionally, the Course is hosted on Teachable, and while we strive to provide a seamless learning experience, technical issues beyond our control (such as platform outages) may arise. We cannot be held responsible for such disruptions or any delays in accessing course materials.
Community guidelines for The Hot Drink Hub
We aim to create a respectful and supportive environment in The Hot Drink Hub, where all participants can share their experiences, seek guidance, and support each other as they progress through the Course. To maintain this atmosphere, we ask that all members adhere to the following guidelines:
Treat others with respect: Always be kind, considerate, and respectful to other participants. We encourage constructive feedback and collaboration, but please refrain from criticism or negativity that could harm the community spirit.
Maintain confidentiality: Discussions in The Hot Drink Hub must never include confidential client information or personal data. Sharing private or sensitive details about your clients is strictly prohibited and may result in removal from the community. Always uphold the highest standards of professional ethics.
Boundaries: The community is intended to provide feedback on the Course content and support for implementing strategies. It is not a space for discussing private or therapeutic matters, nor is it a substitute for professional supervision.
No bullying or harassment: Any form of bullying, harassment, or inappropriate behaviour will not be tolerated. If any participant feels uncomfortable or experiences any issues, please reach out to us.
Respect privacy: Do not share or distribute any discussions, feedback, or information shared within The Hot Drink Hub outside of the community without permission from the participants involved.
By joining the Course, you agree to follow these guidelines. Any breach of these rules may result in removal from The Hot Drink Hub and/or the Course, with or without prior warning, depending on the severity of the violation. Let’s work together to keep this community a safe and supportive space for everyone.
Intellectual property
Our intellectual property rights are incredibly important to us. In a nutshell, intellectual property rights mean the rights granted to those that create anything, whether it is in trade marks, text content, typographical arrangements, designs, photos, graphics, layouts or anything else. As part of the Course, you will have access to our intellectual property.
You’re not permitted to copy, sell, transfer, assign, exploit, share, distribute, create derivative works of, sub-license or otherwise make our intellectual property available to anyone else, whether for commercial or personal purposes.
That being said, please feel free to reshare our Instagram posts on your own Instagram account (of course ensuring that we are credited as the original creator by not removing any watermarks from those posts).
Limitation of Liability
Nothing in these terms limits or excludes our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for wilful misconduct or deliberate default, for any breach of the terms implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982 (relating to title and quiet possession), or anything else that cannot be legally limited or excluded.
Subject to the above, we assume no liability for, and you shall hold us harmless against, any loss you suffer, whether directly or indirectly, or whether immediate or consequential, arising in contract, tort (including negligence), breach of statutory duty, or otherwise, including loss of profits, loss of sales or business, loss of business opportunity, loss of agreements or contracts, loss of anticipated savings, loss or corruption of data, loss of, or damage to, goodwill, indirect or consequential loss, or special damages. In addition to this, we disclaim any liability for any loss or damage incurred by you as a result of relying on the Course content or any part of it. Our liability to you under these terms is limited to the total sum paid to us for the Course.
Indemnification
This clause contains an indemnity, which is a legal promise to compensate someone for the losses they have incurred because of the actions of another. You agree to indemnify us against all losses, claims, demands, costs, and expenses incurred or suffered by us arising out of your access to Course or any breach of these terms.
Data protection
Your privacy is important to us, and so when we process any personal data we will comply with our data protection obligations under the Data Protection Act 2018. For more information on how we handle your personal data, please read our privacy policy which is available upon request.
The boring legal bit
Changes to these terms: We reserve the right to change and amend these terms from time to time. You should check back regularly to ensure you are reading the most up to date version of these terms and conditions, as the same will apply to the Course at all times.
Force majeure: Where an event outside my control occurs, this is a “force majeure event” and includes, but is not limited to, storm, fire, earthquake, an act of God, a natural disaster, a failure of electricity or power supplies, epidemic, pandemic, government rules, regulations or guidance, or a failure of a third-party supplier to do as they are contracted to do. Where a force majeure event occurs, we are excused from performance under these terms, and we will not be liable to you for our failure to perform. We will use our reasonable efforts to continue our obligations under these terms as soon as we are able to after the force majeure event has stopped.
Conflicts: Should there be any conflict between these terms and any hosting platform or payment gateway, these terms shall prevail.
No waiver: No failure or delay by us in exercising any of our rights under these terms shall be deemed to be a waiver of that right, and no waiver by us of a breach of any provision of these terms shall be deemed to be a waiver of any subsequent breach of the same or any other provision.
Severance: In the event that one or more of the provisions of these terms is or are found to be unlawful, invalid, or otherwise unenforceable, that or those provision(s) shall be deemed severed from the remainder of these terms. The remainder of these terms shall be valid and enforceable.
Entire agreement: These terms contain the entire agreement between us with respect to its subject matter and formation. These terms and conditions supersede and extinguish any and all previous agreements, representations, warranties, promises, assurances, and understandings between us relating to its subject matter and formation.
Third party rights: These terms do not give rise to any rights under the Contract (Third Party Rights) (Scotland) Act 2017 to enforce any term of these terms.
Applicable law: These terms and any non-contractual obligations arising hereunder, shall be governed by, and interpreted according to Scots law and all disputes arising under these terms (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the Scottish courts.
Contacting us: If you need to contact us for any reason, please email us at therapybusinesshub@outlook.com.